Our client, Swisscom, is a leading telecommunications and IT company serving millions of customers across Switzerland and Europe. Currently, they are expanding their DevOps team in Riga and are seeking a Dual-Role Scrum Master and DevOps Engineer (50/50 split) to help develop a scalable monitoring platform that is capable of evolving with our services and customers. You will take part in releasing new platform versions, ensuring continuous improvement of monitoring capabilities, and help in leading a multidisciplinary DevOps team in a SAFe context in order to achieve shared goals. The role involves working with a variety of cloud and IT systems such as Kubernetes, OpenStack, Zabbix, and Flink, among others.
The project:
The client provides a range of innovative networking solutions to their B2B customers, leveraging network virtualization to deliver services such as EC (swisscom.ch/ec) and BNS (swisscom.ch/bns) and many more. These services rely on thousands of virtual routers and firewalls running on our internal IaaS clouds, generating over 1 million metrics every 5 minutes. To effectively manage and analyze this vast amount of data, we aim to utilize big data approaches to aggregate, correlate, and identify anomalies. As a key member of our team, you will play a crucial role in both leading and supporting the development and implementation of monitoring business logic, ensuring the smooth operation of our systems and enabling efficient detection of customer service issues.
Job requirements:
- A curious and proactive team player who is enthusiastic about continuous learning and open to sharing knowledge
- Candidates should be eager to expand their technical skills while embracing additional leadership responsibilities to coordinate and drive team efficiency in dynamic environments
- Basic understanding of DevOps practices and tools such as Ansible, Git, Gitlab Pipelines, Docker, and Kubernetes.
- You should exhibit readiness to extend your leadership scope, fostering agile methodologies and supporting the transition of teams into enhanced agile operations
- Demonstrated experience working within a Scrum Team, with a preference for familiarity with scaled Agile frameworks like SAFe.
- Capability to effectively lead Scrum ceremonies, support cross-functional team dynamics, and drive continuous improvement
- Exceptional communication, facilitation, and coaching skills with the ability to engage in difficult conversations and provide constructive feedback
- Excellent command of English
Nice-to-have:
- Familiarity with monitoring tools such as Zabbix, Grafana, and Prometheus
- Understanding of network fundamentals including Netconf, SNMP, routing protocols, switching, and IP addressing
- Experience with Agile tools like Jira and Miro
The offer:
- Salary from 3700 to 5500 EUR monthly gross
- 80 EUR monthly cell phone and internet allowance
- Flexible schedule and possibility to work in hybrid mode
- Ergonomic home office allowance in value of 500 EUR
- Possibility to work abroad for 4 weeks each year
- Premium health insurance after 1 month (with included consultations with psychologist or psychotherapist)
- Optics (200 EUR every 2 years)
- 24 working days of annual paid holiday per year
- 5 dedicated paid learning day’s annually
- Gym membership or swimming pool/water aerobics membership
- Day off on your birthday or name day
- 1 day off for social activities (voluntary project, adopting an animal)
- Collaborative, friendly and driven work environment
- Work on innovations, cutting edge technologies and in autonomous high‑performance teams
- Parking options
- Continuous development environment that fosters your growth (conferences, cross‑department experience sharing, learning platforms etc.)
- Annual salary review
Hiring process:
- TechRecruitment interview
- Meeting with Swisscom talent acquisition specialist
- Meeting with the team
- Technical round
- HR/Soft-skills meeting
