Our client, Swisscom, is a leading telecommunications and IT company serving millions of customers across Switzerland and Europe. Currently, they are expanding their DevOps team in Riga and are seeking a DevOps engineer to help with the development, maintenance and support of several Geoinformation Systems (GIS), central components of the Swisscom IT infrastructure, which support important business processes in a network construction and operation domain.
Project:
Among other GIS, RIDA, in addition to the internal needs (serving around 900 of internal Swisscom users), is also fulfilling a legal requirements in accordance with the SwissGeoinformation Act and providing an access to so-called Swisscom network information portal for above 20 000 of external users, regularly needed fortheir daily business processes.
We are looking for a dedicated DevOps Engineer to join our team. You willensure that our systems remain stable and efficient while developing innovativesolutions and supporting our users. In your role as DevOps Engineer, you willbe responsible for the system development and maintenance, analyzing problemsand logs, monitoring the system usage and performance. In addition, your areaof responsibility includes testing of the delivered features and fixes, usersupport and troubleshooting of the reported issues and fulfillment of othertasks according to the team backlog and business requirements.
Duties:
- Collaborate with development and business colleagues as well as other teams in the network construction area to develop new features, define possible solutions, bug fixes and ensure data quality and system stability
- Support the operational team in the installation process, testing the delivered software releases, as well as identifying the bugs and necessary fixes and improvements
- Ensure the flow of information for the internal and external users throughout Switzerland
- Perform as 2nd and 3rd level technical support specialist, including problem analysis, reproduction, troubleshooting and incident management
- Monitor the system usage, issues and performance and ensure stabile operation
- Support the network information community
- Document features, interfaces, use cases and know-how
- Collaborate in an international agile team and adapt to the new technologies and methods
Job requirements:
- Experience and expertise in IT for the telecommunications sector, especially GIS and PNI
- Knowledge of the network construction process and practical experience in IT development and support for the telecommunications industry
- Skills in the tools/SW usage such as Kibana, Grafana, Elasticsearch, Logstash, experience on Oracle DB (pref. Geospatial data), Jenkins, GitLab, Geoserver, MapFish, Tomcat etc.
- Practical experience in the development process in part of requirements engineering, solution design, testing and support.
- Education in computer science, telecommunications or a relevant field (ETH/Uni/UAS/HF)
- A solution-oriented and team-oriented personality with initiative and a sense of responsibility
- Self-organization and willingness to take the responsibility over complex end-to-end tasks
- Willingness to work in an agile environment and undergo regular further training
- Fluent in English
The offer:
- Salary from 2300 to 5500 EUR monthly gross
- 80 EUR monthly cell phone and internet allowance
- Flexible schedule and possibility to work in hybrid mode
- Ergonomic home office allowance in value of 500 EUR
- Possibility to work abroad for 4 weeks each year
- Premium health insurance after 1 month (with included consultations with psychologist or psychotherapist)
- Optics (200 EUR every 2 years)
- 24 working days of annual paid holiday per year
- 5 dedicated paid learning days annually
- Gym membership or swimming pool/water aerobics membership
- Day off on your birthday or name day
- 1 day off for social activities (voluntary project, adopting an animal)
- Collaborative, friendly and driven work environment
- Work on innovations, cutting edge technologies and in autonomous high‑performance teams
- Parking options
- Continuous development environment that fosters your growth (conferences, cross‑department experience sharing, learning platforms etc.)
- Annual salary review
Hiring process:
- TechRecruitment interview
- Meeting with Swisscom talent acquisition specialist
- Meeting with the DevOps team
- Technical round
- HR/Soft-skills meeting
