Business System Analyst

Our client, one of the leading insurance companies in the Baltics, is looking for a Business System Analyst to strengthen their IT department. You’ll work at the intersection of business and technology, analyzing and documenting system interactions across Finance, HR, and Insurance processes. If SQL is your second language, you thrive on untangling complex systems, and you enjoy turning business needs into clear IT solutions, this role could be your next step.

‍

Why This Role Matters

Behind every smooth financial transaction, HR process, and insurance claim sits a web of complex systems. You’ll be the one making sure they actually talk to each other. As a Business System Analyst, you’ll bridge the gap between business and IT, turning tangled processes into clear solutions that keep the company running smoothly.

We are seeking a Business Systems Analyst to join a leading insurance company in the Baltics.
You’ll be working with HR, Finance, and Insurance systems, focusing on how these systems interact and documenting their architecture.

If you enjoy turning business needs into clear IT solutions, SQL is your second language, you thrive on untangling complex systems while making sure projects stay on track and deadlines don’t slip away - this role could be your next step!

What You’ll Do

• Analyze and document system interactions between finance, HR, and other business processes
• Create architectural documentation and system diagrams
• Write SQL queries and scripts to support analysis
• Conduct workshops and interviews to gather requirements
• Collaborate with internal teams and external partners across the Baltics
• Prepare and present findings and proposals to stakeholders

Requirements (Must-Haves)

• Minimum 3 years of experience as a System Analyst
• Strong SQL skills
• Solid understanding of system architecture and interactions
• Experience with large IT systems and financial transactions
• Excellent English and Latvian skills for documentation and partner communication
• Strong presentation and communication skills
• Ability to manage deadlines and prioritize effectively

Bonus Points For

• Experience in the financial or insurance industry
• Scripting/programming skills
• Knowledge of documentation management systems and integrations
• Familiarity with financial, insurance, or group IT systems

What’s on Offer

• Salary: EUR 2,900–3,500 gross
• Comprehensive benefits package including:
  • Additional paid day off on your birthday
  • Premium health insurance (including gym, dental, and family options)
  • Flexible working hours and shorter Fridays in summer
  • Strong wellbeing program (book club, yoga, team activities)
  • Paid volunteering days for sustainability and community projects
  • Learning opportunities through an extensive e-learning academy
  • Regular team-building events, company parties, and Baltic-level sports games
  • Newly renovated office in central Riga with ergonomic setups

Work model:

• First 3 months full-time on-site (probation period)
• After probation: hybrid model (3 days in office / 2 days remote)

Hiring Process

1. Screening interview with TechRecruitment
2. Interview with HR and Hiring Manager
3. Final in-person interview

‍